FAQs

Frequently asked questions(FAQ)

What types of courses does Coach El’s English Academy offer?

We offer a variety of courses to meet different needs, including:

  • General English: Speaking/Conversational Skills, Free Talk, Phonetics and Phonology.
  • Exam Preparation: IELTS, TOEFL, TOEIC, Cambridge Exams, Bac (Moroccan Curriculum).
  • English for Children and Young Learners: Interactive lessons and exam practice (Starters, Movers, Flyers).
  • Specialised English: English for Travelling, Business English, Academic English, Public Speaking, and Communication Skills.
  • English for Specific Purposes: Medical, Legal, Aviation, IT, Hospitality, and Engineering English.

Are your lessons suitable for students, professionals, and young learners?

Yes, absolutely!

  • Students: Academic support, exam preparation, and foundational skills for school and university success.
  • Professionals: Courses focusing on workplace communication, public speaking, and business English.
  • Young Learners: Fun and engaging lessons to build confidence and essential language skills.

Do you offer academic English or support for exams like IELTS or TOEFL?

Yes! We specialise in academic English and exam preparation, including:

  • IELTS, TOEFL, and TOEIC: Strategies for Reading, Writing, Listening, and Speaking.
  • Cambridge Exams: Starters, Movers, Flyers, KEY, Preliminary, and FCE.
  • Bac (Moroccan Curriculum): Tailored lessons for success in Moroccan English exams.
  • Essay Writing and Research Skills: Support for academic projects and presentations.

What topics do you cover?

Our lessons include:

  • Exam Preparation
  • Business English
  • Public Speaking and Communication Skills
  • English for Specific Purposes
  • Conversational English and Fluency
  • English for Travelling
  • English for Children and Young Learners

Are the lessons live, recorded, or both?

We offer:

  • Live Lessons: Real-time, interactive sessions with direct feedback.

Recorded Lessons: Flexible, self-paced lessons.
All live lessons are recorded for students to review and revise at their convenience.

How are lessons personalised to meet individual goals?

  • Small Groups and 1-1 Lessons: Personalised assessments and regular feedback to track progress.
  • Large Groups: Self-assessment tools are provided, and students can share results with Coach El’s team for additional guidance.

Scheduling and Flexibility

What is the duration of each lesson?

  • 1-1 Lessons: 25 to 50 minutes per session.
  • Group Lessons: Vary based on the topic; course details are communicated in advance.
  • Recorded Lessons: Vary in length, allowing students to learn at their own pace.

Can I access recorded lessons if I miss a live session?

Yes, all live lessons are recorded, so you can review and revise as needed.

Are classes available for different time zones?

Yes! Our lessons are designed to accommodate learners from various time zones.

Teacher Credentials

What qualifications does Coach El have?

  • IELTS Certified Coach
  • Cambridge Certified Teacher
  • Two Master’s Degrees in Linguistics from renowned London universities
  • Two Certificates in Speech and Drama from prestigious London drama schools
  • Specialist in communication, public speaking, speech and drama, business English, and academic English

What teaching methodologies are used?

Our learner-centred approach includes:

  • Personalised Learning
  • Interactive Techniques (role-playing, discussions, real-world scenarios)
  • Exam Strategies (IELTS, TOEFL, TOEIC, Cambridge exams)
  • Phonetics and Pronunciation Practice
  • Engaging and dynamic activities tailored to each learner

Is the academy certified for IELTS or Cambridge preparation?

Yes! Coach El is an IELTS Certified Coach and a Cambridge Certified ESL Teacher, providing expert guidance for all levels of exam preparation.

Payment and Registration

How do I enrol in a course?

Students can enrol via the Coach El’s English Academy (CEEA) website, using bank cards or PayPal. For alternative options, contact the team for assistance.

What are the pricing options for individual and group lessons?

  • Recorded Lessons: Pricing is listed on the platform.
  • Live Group Lessons: Pricing will be communicated in advance, based on the course.

Are there any free trials or introductory sessions?

Yes! Free trials and recorded lessons are available for prospective students to evaluate the teacher’s expertise.

Support and Progress

Will I receive feedback on my progress?

  • VIP Groups and 1-1 Lessons: Regular, detailed feedback is provided.
  • Large Groups: Self-assessment tools are provided, with optional assessments on demand for a fee.

How do you help students improve their communication skills?

  • Small Groups and 1-1 Lessons: Real-time feedback and targeted strategies.
  • Large Groups: Self-assessment tools, with optional personalised assessments for a fee.
    A dedicated team is available to support students and address concerns.

Is there homework or additional practice material provided?

Yes! Homework and practice materials are provided to ensure success beyond the classroom.

Refund Policy

What is the refund policy for courses?

Refunds will only be issued if Coach El and his team are unable to deliver the course as promised.